If you need to contact us for any reason we would be delighted to hear from you. We are always open to bulk order enquiries, and always here to help our customers with any queries they may have.

Of course, most common questions are answered in our Help section. Taking a few minutes to review the information there often yields an immediate answer. You can contact us in the following ways:

During regular business hours we try to respond to most requests within a few hours. Complicated or unusual requests may take longer.

Requests can also be sent to customercare@britishcondoms.co.uk via standard email.

By Telephone:

Our call centre is open on working days from 09:00 - 18:00. You can contact one of our operatives on the following national lo-call number (UK local rate):

By Fax:

You can fax an enquiry to us 24 hours a day, seven days a week on 0845 600 8256.

By Post:

You can post an enquiry to us at any time. Please remember to include full details of your enquiry and your contact details. Post all enquiries to: