Delivery Options:
Free Delivery
We offer FREE delivery on all UK orders. Our average order despatch time is within
1-2 working days of receipt. For those who wish to speed up our already fast average
delivery time, we also provide two further delivery options to our UK customers:
Priority Depatch
Customers who take advantage of our priority despatch option will have their products
sent at the next available despatch by first class post. We despatch parcels
at 12 Noon and 17.00hrs on working days. The cost of this service is flat
rate of £1.99 per order. This simply ensures the speediest possible
despatch, but does alter the type of postage used (first class), and therefore does
not guarantee next day delivery.
Next Day Delivery
Making the difference!
We are delighted to offer a next day delivery guarantee to our
customers. This service is provided by Royal Mail and ensures that you receive
your order the following day. This offer is only applicable to UK customers
including Northern Ireland and requires a signature on delivery.
How does it work?
When you have added all required products to your shopping basket, simply select
"Next Day Delivery" as your delivery option during the checkout process.
We will then process your order as quickly as possible and send it out using the
Royal Mail Special Delivery service. This service gives you the extra peace
of mind that you will receive your goods by 1am the next day.
When is the service available?
The service is available at all times to ensure the fastest possible delivery.
Orders placed on a working day before 3pm will be sent the same
day. Orders placed later than 3pm will be sent the next working
day. We regret that the service is not available on public holidays and at
weekends due to the restrictions of Royal Mail.
What does it cost?
The costs of the service is automatically calculated depending on the products you
have in your shopping basket. You can see what the cost will be for a particular
basket towards the bottom of the basket page.
What if the service fails?
If the service does not fulfil our guarantee simply notify us, either by telephone
lo-call on 0845 600 8256 (UK local rates) or email and
we will refund the full cost of the service for you. For further information
on Royal Mail Special Delivery please visit the Royal Mail website.
Other Questions?
If you have any other queries or questions about this service please
email us or telephone our call centre lo-call on 0845 600 8256 (UK local rates)
08.00 – 16.00hrs on week days.